CoreServ Introduces a New & Innovative Operating Model to the UAE Facilities Management Sector

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  • CoreServ seeks to bridge the contractual market gap by exclusively offering the UAE, a full-fledged @Your Door non-contractual service that offers reactive and preventive services around the clock.

  • Current portfolio of key projects in the UAE includes commercial, industrial, residential and retail contracts with a projection of AED 10 million in the coming year


CoreServ, a UAE-based facility solutions provider, offering services at international levels with emphasis on effective service and efficient delivery, revealed a new and innovative non-contractual operating model and an @your door service that offers reactive and preventive services around the clock.


The new operating model will offer clients FM services without the hassle of being contractually bound backed by a system that manages the assets in their properties effectively and efficiently. This non-binding contract system will enable the clients to call the CoreServ team any time of the day, any day of the week through their 24/7 customer care centre located in-house, handled by a well-trained team that assists clients. The innovative model will also include a full-fledged implementation of technology across CoreServ services including an In-House-Portal, and a @Your Door Docker Service at the disposal of the clients.


As the UAE Market faces a dire need of an on-call facility management service, CoreServ has launched the @ your door service for effective, efficient service anytime, anywhere with emphasis on customer care. CoreServ with the help of its fleet guarantees to provide reactive, corrective, and preventive services around the clock.


Malika Bhatti, General Manager of CoreServ, commented: “CoreServ’s business model is driven by customer satisfaction and efficiency; using our expertise and innovation, we are very keen on offering international standards of property management services to the UAE market while placing a strict emphasis on reliability, transparency and attention to detail. We are committed and we will deliver to our clients wherever they are at any given time.”

CoreServ’s current portfolio of key projects in the UAE is valued at AED 7 million that includes residential, commercial and industrial contracts. Key projects include Hyati Residence in Jumeirah Village Circle, Rawabi Residence in Warsan, Al Bayader in Jumeirah Lake Towers, ECC and Abanos head offices in Al Quoz area and Dubai Investment Park respectively as well as Oxford Villas in Jumeirah Village Circle.